Yamaha pocketrak 2 g
This is the 15 pages manual for yamaha pocketrak 2 g.
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Page 1
CUSTOMER LOYALTY POCKETRAK EXCHANGE PROGRAM (THIS FORM IS TO BE USED BY YAMAHA DEALERS ONLY.) Should your customer encounter a problem that requires service for their OUT-OF-WARRANTY (beyond one year from original date of purchase) Yamaha POCKETRAK unit, Yamaha will exchange their POCKETRAK unit for a factor y refurbished model for an accommodation charge based on the age of the unit. The replacement unit will have a six month Yamaha Manufact urers Limited Warranty for refurbished product. FEE SCHEDULE: AGE OF UNIT FROM DATE OF PURCHASE EXCHANGE CHARGE 0 months through 12 months No charge-warranty exchange 13 months through 24 months $200.00 25 months through 48 months $250.00 INSTRUCTIONS: 1. Complete the exchange form on the following page. 2. Pack the POCKETRAK unit, its Owners Manual, and all of its accessories in the original box or suitable alternative. Replacement accesso ries will be sent with the replacement POCKETRAK unit. 3. Put the completed form, a copy of the bill of sale, and remittance (cashiers check, or money order payable to Yamaha) in an envelope. If you choose, Yamaha can bill your dealer account number for the fee (as listed above). Pleas e fill out the required billing information in the form on the following page. Label the envelo pe Return Documents. Place the envelope in the box with the product. 4. Seal the box securely, and ship the complete package via UPS or FedEx, insured and freight prepaid* to: YAMAHA Electronics Corp. USA Attn: POCKETRAK EXCHANGE 6660 Orangethorpe Avenue Buena Park, CA 90620 *(You will be required to pay all shipping and insurance costs for shipment to YAMAHA; and YAMAHA will pay the return freight and insurance costs to ship the replacement product back to you.) 5. Upon receipt of the completed form, POCKETRAK unit, accessories and remittance, Yamaha will ship out a replacement unit within 10 working days. 6. If you have not received the replacement unit within 15 business days, please dial (714) 522-9000 to obtain th e status of your unit.
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Should you encounter any problem with your Pocketrak product, please follow the troubleshooting instructions in your Owners Manual, and see the FAQs at WWW.POCKETRAK.COM . Then, if your Pocketrak unit requires service, please follow the instructions shown below. (NOTE: The following instructions and form apply only to Pocketrak products, and only for wa rranty-covered repair or replacement service, as provided by the YAMAHA One (1) Year Limited Warranty.) INSTRUCTIONS: 1. Complete the service/exchange form below. 2. Pack the Pocketrak unit, its Owners Manual and all its accesso ries in the original box or a suitable alternative. If YAMAHA elects to exchange your Pocketrak unit, you will receive replacement accessories with your replacement product. If you require additional information, please call YAMAHA at (714) 522-9000. 3. Put the completed service/exchange fo rm and a copy of your original sales receipt into an envelope. Label the envelope Return Documents Enclosed. Place this envelope in the box with the product. 4. Seal the box with packing tape and ship the complete package via United Parcel Service or FedEx, insured and freight prepaid* to: YAMAHA CORPORATION of AMERICA Attn: Pocketrak SERVICE/EXCHANGE 6600 Orangethorpe Avenue Buena Park, CA 90620 Within the terms of your YAMAHA Limited Warranty, the Pocke trak will be serviced and returned to you or it will be replaced with a new or refurbished product as soon as reasonably possible. *(You will pay all shipping and insurance costs for shipment to YAMAHA; and YAMAHA will pay all warranty- covered service or exchange costs plus shipping and insurance costs when returning a product to you.) SERVICE/EXCHANGE FORM Your Address (i.e., the street address to which YAMAH A should ship the serviced or exchanged product) Name: _________________________________________________________________ Street Address: __________________________________________ Apt. #: ___________________ City: ________________________________ State: __________ Zip Code: ___________________ Your daytime phone number: __________________________________________ (8 AM to 5 PM Pacific time) Detailed reason for return (use additional paper if necessary): ______________________________________ _________________________________________________________________________________ _________________________________________________________________________________ Pocketrak model you are shipping to YAMAHA Model number: ________________________ Serial Number: _______________________________ Remember, the box you ship to YAMAHA must include the following: 1. The Pocketrak unit. 2. Owners Manual and all the accessories originally supplied with the Pocketrak. 3. Sales receipt showing date and place of purchase. 4. Completed service/exchange form. IF THE WARRANTY HAS EXPIRED, LEARN ABOUT YAMAHAS POCKETRAK CUSTOMER- LOYALTY PROGRAM AT WWW.POCKETRAK.COM OR CALL (714) 522-9000, MONDAY THROUGH FRIDAY, 8:30 AM TO 5:00 PM PACIFIC TIME.