Marantz DV 6200 Service Bulletin

This is the 3 pages manual for Marantz DV 6200 Service Bulletin.
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Extracted text from Marantz DV 6200 Service Bulletin (Ocr-read)

Page 1

Approved by H.TAMURAWritten by K.ONOWQ-19 2 817/additional rule3 (1st Issue 2003-03-19)Date :15-May-2003 ModelDV4200/DV6200 Page :1/1 REF.NBR :MZ02-025 Circulation:Application: Subject: Int.ref :[ PHENOMENON] 1) Sound skips and picture freeze 1 second at the chapter 8 with DVD disc Beauty and Beast. 2) Subtitle will be ON automatically at the chapter 3 with DVD disc SPY GAME. 3) Subtitle will be ON automatically at the 1700 with DVD disc The World is not Enough. [SOLUTION] Update the firmware version to [Ver.2.21MP]. The way of firmware version up is as follows; Connect the DVD player to [ TV ] and operate by using [ Remote Controller ] 1) Insert the update disc (Part No. *DV4200CD3) into the product. 2) FLD indicates [ PrESS UP ] when the disc is detected. 3) Press (up) button. 4) FLD indicates [ rEAd 0 ]. If FLD indicated [ rEAd 1 ] or other number, please refer to the following . 5) FLD indicates [ UPgrAdE 0 ]. After few minutes, FLD indicate [ FInISHEd ] and the tray will be opened automatically. 6) Remove the disc. Press OPEN/CLOSE button and the power will be turned off automatically. 7) The product should be confirmed the firmware version and be reset. 8) Press POWER button and press SETUP button. 9) Select TV aspect and press (right) button. 10) Press (up) button or (down) button and choose 16:9 wide. Attention : Do not press SELECT/ENTER button ( Keep green triangle mark ) If check mark is appeared, press (right) button and change to green triangle mark. 11) Enter the code number "1397139" by Numeric buttons. 12) Press SELECT/ENTER button. The connected TV indicates SYSTEM INFORMATION Please check MICOM-VER is "2.21MP". If other number indicate, need to retry this procedure again. 13) Press POWER button and turn off the power. "Update firmware" and "Reset" are succeeded. During reading the update disc, error messages are as follows [Error Num] = 1 ~ 3 You can retry to upgrade by disc. Because, flash ROM is not erased data yet. [Error Num] = 4 ~ It is very worst case. The flash ROM is broken during erasing or programming. You need to rewrite from hardware (PC) for using another jig. [ REMARK] This improvement has been done in the production line after the production week code number 0250 and later. The production week code is mentioned in the serial number label on the rear panel. (ex. MZxx0250xxxxxx) SERVICE BULLETIN Improvement for playability of DVD disc Beauty and Beast and subtitle problem with some disc xfor information customer complaint in case of service mandatory ................... Before MZxx0249xxxxxxSYSTEM INFORMATION MODEL : DVxxxx/xxx REGION-NO :1 CHIP-ID :PANTERA II SERVO-VER :b003 MICOM-VER :V2.21 MP PROM OPTION :XX XX XX XX XX XX Factory Reset..Done Example indicated

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Approved by S.NAGAO Written by WQ-19 2 817 /additional rule 3 (1st Issue 2003-03-19) Date: 15-May.-2003 Model: DV4200,DV6200,VC5200 Page: 1 / 1 REF.NBR: MZ02-037 Circulation: Application: Subject: Int.ref: [PHENOMENON] 1. Can not playback by the some encoding software of the MP3 disc. 2. The black color of the video output is light. 3. Can not playback DVD disc WALT DISNEY ATLANTIS.(Only U.S.A. /U1B version occurs) [SOLUTION] Update firmware version to [Ver.2.11MP and over ] Firmware Update Procedure DV4200 and DV6200----Refer to service manuals 2-8 pages How to upgrade by upgrade DISC . VC5200---------------------Refer to SERVICE BULLETIN MZ01-023 (22-Nov-01) [NECESSARY PART] Update firm ware (Ver2.21MP) Disc Part no. *DV4200CD3 [REMARKS] The countermeasure apply to this claim only. This solution has already been applied in the production line after the week code number MZ000206xxxxxx and after. The week code number are printed in the serial number label on the rear panel. (ex.MZxx0206xxxxx ) SERVICE BULLETIN Problem with playability of MP3 Disc and can not playback DVD disc WALT DISNEY ATLANTIS. x for information customer complaint in case of service mandatory ................... See Below